Política de reembolso

Return and Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you're not happy, we're here to help.

Returns You have 30 days from the date of delivery to return your item. To be eligible for a return, your item must be unused and in the same condition that you received it — unopened and in its original packaging.

As our products are skincare items, we cannot accept returns on opened or used products for hygiene reasons.

Return Shipping We'll cover the cost of return shipping. Once you contact us to initiate a return, we'll send you a prepaid return label at no charge to you.

Refunds Once we receive and inspect your returned item, we'll notify you by email. If your return is approved, a full refund will be processed to your original payment method within 5–10 business days.

How to Start a Return To initiate a return, please contact us at [contact@nudora.co] with your order number and reason for return. We'll take care of the rest.

Damaged or Defective Items If you received a damaged or defective product, please contact us immediately at [contact@nudora.co] and we'll resolve it as quickly as possible.